1. Students will be able to use the concepts to develop effective logistical solutions for an organization
2. Students will be able to design efffecient logistics network for an organization
3. Students will be able to evaluate the logistics performance of an organization
4. Students will be able to use various tools and techniques
2. Students will be able to design efffecient logistics network for an organization
3. Students will be able to evaluate the logistics performance of an organization
4. Students will be able to use various tools and techniques
Catalogue Code: T2527
Course Type: Generic Core Course
Total Credit: 2
Credits (Theory): 2
No. of Hours: 30
Internal Marks: 60
External Marks : 40
Total Marks: 100
Experiential Learning: Yes
Course Code: 212410220
Floating Credit: No
Audit Course: No
Course Needs: Global
1. Discuss the conceps of service operations management and the service package-inputs, experiences and outcomes
2. Apply concepts of customer relationship, their expectations and satisfaction and managing supply relationship in service operations
3. Evaluate service processes, resource utilization and the impact of networks, technology and information
4. Link performance management, operations decisions to business performance driving operational improvements and service culture to make an organisation a world-class service provider
2. Apply concepts of customer relationship, their expectations and satisfaction and managing supply relationship in service operations
3. Evaluate service processes, resource utilization and the impact of networks, technology and information
4. Link performance management, operations decisions to business performance driving operational improvements and service culture to make an organisation a world-class service provider
Catalogue Code: T2187
Course Type: Generic Core Course
Total Credit: 2
Credits (Theory): 2
No. of Hours: 30
Internal Marks: 60
External Marks : 40
Total Marks: 100
Experiential Learning: Yes
Course Code: 212410221
Floating Credit: No
Audit Course: No
Course Needs: Global
1. The student manager will be able to review the supply chain risk management process
2. The student manager will be able to analyze the problems and challlanges with supply chain risk management
3. The student manager will be able to create and design a reliable Supply chain
4. The student manager will be able to prepare business continuity plans in view of SCM risks
2. The student manager will be able to analyze the problems and challlanges with supply chain risk management
3. The student manager will be able to create and design a reliable Supply chain
4. The student manager will be able to prepare business continuity plans in view of SCM risks
Catalogue Code: T2177
Course Type: Generic Core Course
Total Credit: 2
Credits (Theory): 2
No. of Hours: 30
Internal Marks: 60
External Marks : 40
Total Marks: 100
Experiential Learning: Yes
Course Code: 212410222
Floating Credit: No
Audit Course: No
Course Needs: Global